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Research ArticleInnovations in Dental Hygiene Education

A Comparison of Generation Z and Millennial Dental Hygiene Students’ Preferred Learning Styles

April M. Turner and JoAnn R. Gurenlian
American Dental Hygienists' Association October 2023, 97 (5) 58-68;
April M. Turner
Dental Hygiene Department, West Coast University, Anaheim, CA, USA
RDH, MSDH, EdD
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  • For correspondence: aturner{at}westcoastuniversity.edu
JoAnn R. Gurenlian
Education and Research Division, American Dental Hygienists’ Association, Chicago, IL, USA
Department of Dental Hygiene, Idaho State University, Pocatello, ID, USA
RDH, MS, PhD, AAFAAOM, FADHA
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Abstract

Purpose Learning styles have been studied in dental and generational research, but research has been limited with Millennial and Generation Z dental hygiene students. The purpose of this quantitative comparative study was to determine if and to what extent there was a difference between Generation Z and Millennial dental hygiene students’ preferred learning styles.

Methods First- and second-year dental hygiene students attending three programs located in Southern California were invited to participate in the study. Additional participants were recruited through dental hygiene social media sites. The 44 item Felder-Soloman Index of Learning Styles (ILS) was administered via an online survey platform. Millennial and Generation Z participants were compared on the four dimensions of the ILS: active/reflective, sensing/intuitive, visual/verbal, and sequential/global. The data were analyzed using descriptive statistics and the independent samples t-test.

Results A total of 150 dental hygiene students agreed to participate; Millennials (n=61), Generation Z (n=89). There was no significant difference between Millennial and Generation Z students in the active/reflective, sensing/intuitive, or sequential/global dimensions (p>0.05); both cohorts preferred the active, sensing, and sequential learning styles. There was a statistically significant difference in the visual/verbal dimension with Millennials indicating a significantly greater preference for the visual learning style than Generation Z (p=0.04).

Conclusion There may be differences between the learning styles of Millennial and Generation Z dental hygiene students. The finding that Generation Z students differ significantly from Millennials on the visual-verbal dimension may indicate a shift toward the verbal dimension learning style that needs further study.

Keywords
  • Millennial
  • Generation Z
  • dental hygiene students
  • dental hygiene education
  • learning styles
  • generational cohorts

INTRODUCTION

An understanding of student learning preferences has long been of interest to educators. While older generations have been discussed in generational research, the introduction of the internet led to increased research and documentation of the Millennial generation.1 Generational researchers Howe and Strauss were one of the first to identify the Millennial generation and described them as special, sheltered, confident, team-oriented, achieving, pressured, and conventional.2 A subsequent generation, Generation Z, has now entered college which creates interest in their preferences as well. Seemiller and Grace conducted one of the first studies on Generation Z college students and identified them as loyal, compassionate, thoughtful, responsible, and open-minded.3

Generations have been defined as a cohort-group born during the same historical moment who share collective attitudes about family, institutions, lifestyle, and the future.4 Generational cohorts share common cultural and historical experiences that affect their preferences, views, and understanding of the world.5 Each generation has attitudes about learning and society which were affected by events around them. Generational researchers have cautioned that generational themes will have outliers, so generational research needs to be viewed as informative and an opportunity to understand the views and preferences of each generation.5

Compared to generations before them, Millennials have been written about and studied extensively. The introduction of the internet resulted in the Millennial generation becoming the most documented and researched generation.1 Generational researchers Howe and Strauss published extensively on this generation and initially set their birth years from 1982 to 2002;2 however most researchers now list the birth range for Millennials as 1982 to 1994.3,6 While some researchers have labeled this cohort as Generation Y, the Millennial title has become more common. Millennials, so named because they graduated high school in 2000, were shaped by 9/11, terrorism, and the rise of mobile devices.6 Millennials value teamwork, interactive learning, feedback, and close relationships with authority figures.6 In addition, since Millennial learners have experienced global instability and disappointment in prominent authority figures, they appreciate fairness, feedback, and impartiality from faculty.7 These cultural and historical influences affected the Millennial generation’s attitudes about learning and created the need for more insight into their learning styles.

While initially dubbed the Homeland generation by Howe and Strauss,8 Generation Z has become the identifier used by researchers and the media. Seemiller and Grace studied Generation Z college students and identified their birth range as 1995 to 2010.3 As with other generations, these birth ranges may evolve as research continues. Generation Z experienced an economic crash, school violence, and a highly technological era.3 These influences have been identified as influencing Generation Z to be risk-averse and more financially conservative than previous generations.9 In addition, Generation Z students are concerned about the cost of college and desire practical educational experiences that translate to real-world employment.10 Seemiller and Grace predicted that this generation will inherit the responsibility and independence of their Generation X parents which may play a role in these attitudes.3

Since Generation Z students have now entered higher education, interest in their preferences and learning styles has increased. Seemiller and Grace conducted an early study of Generation Z college students and surveyed students on their characteristics, motivations, and learning.3 Generation Z students described themselves as loyal, compassionate, thoughtful, responsible, and open-minded.3 Although these students used phones to connect with others, many stated they preferred face-to-face communication.3 These communication preferences were shown to affect their learning styles. While Generation Z students preferred intrapersonal learning; they wanted to learn independently prior to beginning group work.11 In addition, these students reported that they enjoy a combination of independent and hands-on learning with engaging and supportive instructors.3 While Millennials currently make up the largest adult generation, Generation Z is growing and predicted to be the best educated and most diverse generation.3,5,12

Educators and researchers have used learning style inventories to help understand student learning and effective approaches to teaching. Learning styles are a set of factors, attitudes, or behaviors that group the common ways people learn.13 A person’s learning style affects the way they choose to approach a learning situation. These learning styles may be innate or change over time depending on the age and environment of the student.14 Also, students may have a dominant learning style or use different styles in different circumstances.13 Researchers continue to use learning styles measures such as the Felder-Soloman Index of Learning Styles (ILS) in educational research.

The ILS has been used extensively in educational research. The initial inventory developed by Felder and Silverman in 1988 defined preferred learning style based on five dimensions: the type of information perceived (sensory versus intuitive), through which sensory channel external information is perceived (visual versus auditory), the way information is organized (inductive versus deductive), how information is processed (active versus reflective), and how students progress toward understanding (sequential versus holistic).15 Based on continued research findings, the ILS was modified in 2002 to better evaluate how students are taught. The inductive/deductive dimension was deleted, and the visual/auditory dimension was changed to visual/verbal to better explain a learning style where spoken and written words were preferred.16 Each dimension of the ILS indicates a students’ learning preference. Active learners prefer working in groups and active experimentation, while reflective learners prefer observation and working independently.17 Sensing learners prefer facts and data, while intuitive learners prefer theories and innovation; visual learners remember what they see, and verbal learners remember what they hear and then say.17 Finally, sequential learners follow linear reasoning and are strong at analysis while global learners are better at divergent thinking and intuitive leaps.17

The ILS has been used to determine preferred learning styles in health care education research nationally and internationally. A study of Saudi Arabian nursing students found preferences for active and visual learning styles with most students balanced between the sensing/intuitive and sequential/global dimensions.18 Also, Turkish nursing students preferred the active, sensing, visual, and sequential learning dimensions.19 In a study of undergraduate anatomy students in the United States (US), a majority of students preferred active, sensing, visual, and sequential learning styles.13 This study also analyzed preferred learning style by college major and found the pre-dental and pre-dental hygiene students overwhelmingly preferred the active, sensing, visual, and sequential dimensions.13 Further, Saudi Arabian dental students preferred the active, sensing, visual, and global dimensions,20 while Brazilian dental students were sensing and visual learners with balanced preferences in the active/reflective and sequential/global domains.21 Students in health care fields preferred the sensing and visual learning dimension with some variation in preference for the active/reflective and sequential/global domains.

The ILS has also been used to compare learning styles between generations. A survey of Brazilian dental students found no significant difference between the learning style preferences of Millennial and Generation Z students.21 In a study of higher education online learners in the US, Baby Boomers preferred reflective, sensing, and verbal dimensions while Generation X and Millennial students preferred the active, intuitive, and visual dimensions; all three generations preferred the global dimension.22 Another study in the US compared Baby Boomer, Generation X, and Millennial adults and found no significant difference between the three generational cohorts studied.17 All three generational groups preferred the sensing, visual, and sequential dimensions of the ILS, with the Millennial preference for active over reflective learning slightly but not significantly higher than the older generations.17 A small study of engineering students in the Philippines found that Millennials preferred reflective while Generation Z preferred active learning with both generations preferring the sensing, visual, and sequential domains.23 Studies utilizing the ILS have found similarities in students’ learning styles regardless of country.

Current research on the preferred learning styles of Generation Z and Millennial dental hygiene students is limited. Approximately 48% of dental hygiene students in accredited US programs are under the age of 23 and part of Generation Z while 43% are between the ages of 24 and 34 and part of the Millennial generation.24 Although Generation Z students are now equal to their Millennial counterparts in dental hygiene education, studies that compare these two generational cohorts have been limited. One study reported ILS scores for students in an undergraduate anatomy course of which 16 were pre-dental hygiene students13 and another study from 2009, examined the learning style preferences of Millennial dental hygiene students using the Learning Type Measure.25 More research is needed to determine the differences between Millennial and Generation Z dental hygiene students. Therefore, the purpose of this quantitative comparative study was to determine whether there was a difference between Generation Z and Millennial dental hygiene students in preferred learning styles.

METHODS

This quantitative comparative design study received Institutional Review Board Approval (IRB) from Grand Canyon University IRB (#IRB-2022-4537). A convenience sample of program directors in California were invited to participate in the study. Three program directors agreed to participate in the study: one from a university and two from a community college setting. The role of the program directors was to forward recruitment information to the students in their respective dental hygiene programs.

After IRB approval, program directors of three dental hygiene schools in Southern California were sent the survey recruitment information and survey link via email to forward to their students. The recruitment email contained information about the study, incentives for participation, contact information for the primary investigator, and a link to the survey. Participants were also recruited via posts on dental hygiene focused social media pages. These social media recruitment posts contained the same information as the recruitment emails. Site approval from dental hygiene schools and permission from the moderators of the social media groups was obtained prior to data collection. Additional requests for participation were sent via email and social media one week after the initial requests.

The invitation emails and social media posts included a link to the electronic survey (SurveyMonkey, San Mateo, CA, USA). Access to the survey was granted after the participant agreed to the statement of informed consent. Survey participation was anonymous with no identifying information collected unless the participant opted to participate in a drawing. To enter the optional drawing for one of two $50 Amazon gift cards, participants entered their email address at the end of the survey. All email addresses were separated from the data collected and kept confidential.

Demographic data was collected prior to beginning the survey. Year of birth and dental hygiene student status served as the inclusion criteria. After indicating agreement to the informed consent, participants selected their year of birth. This question gathered generational data and excluded participants who were not Millennial or Generation Z students. Additionally, participants were asked to indicate whether they were a dental hygiene student, practicing dental hygienist, dental hygiene educator, or none of the above. Participants were included only if they answered, “I am a dental hygiene student”. Finally, to obtain a limited demographic profile, the survey asked students’ year in school, gender, ethnicity, and type of dental hygiene program.

The validated ILS instrument26-28 was used with permission for the study. This instrument measures four dimensions of learning style: active-reflective, sensing-intuitive, visual-verbal, and sequential-global. The ILS has been found to be a reliable instrument with Cronbach’s alpha results between 0.67 and 0.8817 and strong test-retest correlations.26,28-29

The ILS is a 44-item questionnaire with a forced choice between two responses that indicates the respondents’ preference for each dichotomous scale of the four learning dimensions. There are 11 items for each of the four dimensions. The original scoring method indicated by Felder and Silverman makes analysis using inferential statistics difficult. Since the ILS scales are bipolar with mutually exclusive answers to each item and an odd number of questions, Zywno suggested an alternative scoring method.28 This scoring method has been used in other studies to allow for analysis using inferential statistics and was used to analyze the data for this study.22,30

Prior to the start of data collection, a G*Power a priori power analysis was conducted to determine the minimum sample size required. This analysis suggested a target sample size of 128 participants. After sufficient data was collected, the data were downloaded to a statistical software program (SPSS version 28; IBM, Arming, NY, USA). Descriptive statistics and the independent samples t-test were used to analyze the data. Significance was set at p<0.05.

RESULTS

A total of 210 respondents answered the survey; 12 participants did not continue past the informed consent, 18 participants only completed the demographic questions, and 28 participants did not meet the inclusion criteria. Next, the responses were evaluated for missing data. Two participants did not fully complete the ILS and were excluded. Additionally, six participants completed all but one ILS question. The researcher evaluated these questions and determined that whether the participant selected (a) or (b) on the missed question, their final preference score was the same. These participants were retained for final data analysis.

The final sample size after data cleaning was 150 participants of which 40.7% (n=61) were Millennial and 59.3% (n=89) were Generation Z dental hygiene students. Most respondents were White, female, and in their senior/second year of the program (Table I). The percentage of participants who were White and female was representative of the target population since White females make up the majority of dental hygiene school enrollment in the US.24

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Table I.

Demographic summary by generation (n= 150)

Reliability of the ILS was calculated. Each dimension had an acceptable level of internal consistency, as determined by a Cronbach’s alpha of 0.68 for the active-reflective, 0.70 for the sensing-intuitive, 0.70 for the visual-verbal, and 0.67 for the sequential-global dimensions. These scores were similar to previous studies using the ILS.17,27-29

Next, assumptions testing was completed including testing for outliers using box plots. The box plots for the active-reflective, sensing-intuitive, and sequential-global dimensions showed no outliers. For the visual-verbal dimension, the box plot revealed one outlier and the participant’s responses for the visual-verbal dimension only were removed. Once the data from this participant was removed, no outliers for the visual-verbal dimension were found. All six assumptions required for the independent samples t-test were met by the data collected.

A modified scoring method for the ILS recommended by Zywno was used. Answers corresponding with option (a) were assigned a value of 1 and answers corresponding with option (b) were assigned a value of 0. Answers corresponding to option (a) indicated a preference for the active, sensing, visual, and sequential aspects of each dimension and answers corresponding to option (b) indicated a preference for the reflective, intuitive, verbal, and global dimensions. The resultant mean scores for each dimension were then interpreted for strength of preference.

The mean scores for the active-reflective and sequential-global scales indicated a mild preference for the active and sequential dimensions for both generations. The mean scores for the sensing-intuitive scale indicated a mild to moderate preference for the sensing dimension. The mean visual-verbal score for the Millennial generation indicated a moderate preference for the visual dimension while the score for Generation Z indicated a mild preference for the visual dimension (Table II).

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Table II.

Descriptive statistics and independent samples t-test for learning style variables

Cross-tabulations were run to determine the frequency of mild, moderate, and strong preferences for each dimension (Table III). For the active/reflective and sequential/global dimensions, most students from both generations indicated a mild preference for the active and sequential dimensions. For the sensing/intuitive dimension, both generations indicated a moderate preference for the sensing dimension with a greater percentage of Millennials having a strong preference for sensing compared to the moderate preference of Generation Z. Most Millennial dental hygiene students had a strong or moderate preference for the visual dimension with a majority of Generation Z indicating a mild preference for verbal. Additionally, more Generation Z students indicated a mild or moderate verbal preference than did Millennial students.

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Table III.

Cross-tabulations for all dimensions of the ILS based on generation

Millennial and Generation Z students were compared using the independent samples t-test (Table II). There was no significant difference in the active/reflective (p=0.35), sensing/intuitive (p=0.79), and the sequential/global dimensions (p=0.14) between the generational cohorts. There was a statistically significant difference in the visual/verbal dimension between the generational cohorts with the mean for Millennials being significantly higher than the mean for Generation Z (p=0.04). The mean score for the Millennial generation indicated a moderate preference for the visual dimension while the mean score for Generation Z indicated a mild preference for the visual dimension.

DISCUSSION

The purpose of this quantitative comparative study was to determine if and to what extent there were differences between Generation Z and Millennial dental hygiene students’ preferred learning styles. Comparisons can be made between the findings of this study and previous health care studies using the ILS.

In the active/reflective dimension, students from both generations indicated a mild preference for the active dimension. Multiple studies in health care education including nursing, pharmacy, predental, predental hygiene, and dentistry determined that students preferred the active dimension.13,18-20 Additionally, studies of Millennial students found they preferred the active dimension more than older generations although this difference was not significant.17,22 Conversely, a study of Millennial and Generation Z dental students found they were more balanced with mild preferences for the active and reflective dimensions;21 however, like this study, there was no significant difference between Millennial and Generation Z students.

Millennial and Generation Z dental hygiene students in this study indicated a mild preference for the active learning style which includes working together and active participation. Both groups of students preferred to learn by trying things out, talking about their learning, and brainstorming ideas. The finding of a mild preference for active learning indicates that some students preferred the reflective dimension specifically related to studying and doing projects alone. Dental hygiene educators need to use active learning techniques to appeal to their students’ need for participatory learning while considering their preference for individual and reflective work.

In the sensing/intuitive dimension, Generation Z and Millennial dental hygiene students indicated a mild to moderate preference for the sensing dimension with few indicating preferences for the intuitive learning style. The sensing learning style was preferred by students in health care education including predental hygiene13,19-20 apart from one study in nursing education where students were balanced between the sensing and intuitive styles.18 Studies comparing Millennial and Generation Z students also found no significant difference between their learning style preferences; both generations preferred the sensing dimension.21,23 Students in this study indicated that they have an easier time learning facts that deal with real life situations, prefer certainty, and are detailed in their work. This finding may be related to the nature of dental hygiene education as scientific facts predominate and hands on learning is required. Dental hygiene educators need to keep these preferences in mind as they teach courses requiring critical thinking. Applying their learning to the real world may help Millennial and Generation Z students develop the critical thinking and decision-making skills required for health care professionals.

The visual/verbal score for the Millennial generation indicated a moderate preference for the visual dimension while Generation Z indicated a mild preference; this difference was statistically significant. While previous studies have found preferences for the visual learning style, few have compared generations and found a significant difference between them. Studies in health care education including nursing, pharmacy, predental, predental hygiene, and dentistry indicated a preference for the visual learning style.13,18-20 Additionally, a study of Millennial and Generation Z learning styles found no significant difference between them; both cohorts preferred the visual learning dimension.21 Studies comparing Millennial students with older generations found that Millennials preferred the visual dimension with no significant difference between generations.17,22 This study differs from these findings as a significant difference was found between Millennial and Generation Z students.

In this study, the Millennial generation indicated a moderate preference for the visual dimension while Generation Z students had only a mild preference for the visual dimension with some indicating a preference for the verbal dimension. This finding may indicate a shift in preference to the verbal dimension. While both generational groups indicated they prefer to learn new information visually using pictures, charts, and diagrams, Generation Z students differed from their Millennial classmates in other portions of the survey. While Millennials indicated they are more likely to remember charts and graphs, Generation Z students favored teachers who spend time explaining and remember what their instructors have said. Dental hygiene educators need to tailor their teaching to appeal to both generational cohorts by combining visuals with clear verbal explanations and text.

Finally, in the sequential/global dimension, Generation Z and Millennial dental hygiene students indicated a mild preference for the sequential dimension with few indicating preferences for the global learning style. In other studies, the sequential learning style was preferred by students in health care education including predental hygiene13,19 except for two studies which found students were balanced between the sequential and global styles.18,21 Additionally, studies comparing Millennial and Generation Z students found no significant differences between their learning style preferences on the sequential-global dimension.21,23 Studies comparing Millennials with older generations had varying results with one study indicating Millennials preferred the global dimension22 while another indicating the sequential dimension.17 In this study, Millennial and Generation Z dental hygiene students preferred to learn each part of a topic to understand the whole, learn material and solve problems in sequential steps, and wanted to look at the big picture before getting into the details. Dental hygiene educators can appeal to their Millennial and Generation Z students by including the sequential steps of learning a subject and scaffolding that learning with previous learning.

This study was limited by its nonrandom, convenience sampling strategy; participants were limited to dental hygiene students attending three schools in Southern California and dental hygiene students participating in social media platforms. Another limitation was the comparison of learning styles based on a singular variable (generational cohort) as other variables such as gender or year in school may be contributing factors. In addition, this study was limited by the self-selection bias inherent in survey research as those who chose to respond may not represent the target population.

Based on the limitations of this study, there are opportunities for future research. This study should be replicated with other populations of Millennial and Generation Z dental hygiene students including international students. While this study found a significant difference between the two generations in the visual-verbal dimension, more research is needed to determine whether this difference extends to all dental hygiene students.

Future research should also include qualitative methods to further explore the reasons for Millennial and Generation Z dental hygiene students’ learning preferences. In addition, future research should include faculty attitudes and practices related to learning styles. Further, since approximately 25% of dental hygiene faculty are part of the Millennial generation,24 future studies should explore the attitudes and practices of Millennial faculty and relationships to their Millennial and Generation Z students.

CONCLUSION

The results of this research have implications for dental hygiene educators and the students they teach. Few studies have compared the learning styles of Millennial and Generation Z students especially in dental hygiene education. There may be differences between Millennial and Generation Z dental hygiene students that may impact their learning style. Generation Z study participants differed significantly from Millennial participants in the visual-verbal dimension. Dental hygiene educators can apply this information to inform their approaches in the classroom and clinic. Results indicating a shift in generational learning preferences to the verbal dimension warrant further investigation.

ACKNOWLEDGMENTS

The authors thank Dr. Meghen Sanders, EdD, and Dr. Armando Paladino, PhD from the College of Doctoral Studies at Grand Canyon University. Dr. Sanders served as the dissertation chair and Dr. Paladino served as the methodologist for the doctoral dissertation that was the basis for study. Their assistance with this project is greatly appreciated.

Footnotes

  • NDRHA priority area, Professional development: Evaluation (discovery).

  • DISCLOSURES

    Permission to use the Felder-Soloman Index of Learning Styles questionnaire was obtained from the author prior to the start of the study.

    The authors have no conflicts of interest to disclose. No outside funding was received for this study.

  • Received April 14, 2023.
  • Accepted August 1, 2023.
  • Copyright © 2023 The American Dental Hygienists’ Association

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American Dental Hygienists' Association: 97 (5)
American Dental Hygienists' Association
Vol. 97, Issue 5
October 2023
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A Comparison of Generation Z and Millennial Dental Hygiene Students’ Preferred Learning Styles
April M. Turner, JoAnn R. Gurenlian
American Dental Hygienists' Association Oct 2023, 97 (5) 58-68;

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April M. Turner, JoAnn R. Gurenlian
American Dental Hygienists' Association Oct 2023, 97 (5) 58-68;
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