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Research ArticleInnovations in Education and Technology

Evaluating the Effects of Coaching to Improve Motivational Interviewing Skills of Dental Hygiene Students

Connie Croffoot, Kimberly Krust Bray, Marsha A. Black and Anne Koerber
American Dental Hygienists' Association March 2010, 84 (2) 57-64;
Connie Croffoot
RDH, MS
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Kimberly Krust Bray
RDH, MS
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Marsha A. Black
CDA, RDH, MS
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Anne Koerber
DDS
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Abstract

Purpose: Motivational Interviewing (MI) is a style of encouraging and supporting patients in making their own choices in matters concerning their health. MI is emerging in health care as a viable strategy for enhancing a patient's intrinsic motivation to change self care. The purpose of this pilot study was to determine the effects and level of incorporation of coaching to improve MI adherence of dental hygiene students' patient education presentations as measured by parts of the Motivational Interviewing Integrity Coding System (MITI) and Motivational Interviewing Skills Code (MISC).

Methods: A convenience sample of second year dental hygiene students from a Midwestern community college were invited to participate in the study. This pilot study utilized a pre– and post–test design to evaluate the effect of coaching to improve MI scores of students. Students were audio taped during 2 brief patient education sessions. Upon completion of the first tape, students received feedback and coaching in MI and then made a second tape of a brief patient education encounter.

Results: Student subjects changed behavior scores in the direction appropriate to MI following coaching on most measures. Summary scores indicate an improvement in the use of open questions, complex reflections and MI adherence, but not in change talk or reflections–to–questions ratio.

Conclusions: The use of coaching sessions improved the skills of dental hygiene students learning MI–adherent behaviors.

  • brief motivational interviewing
  • patient education
  • change talk
  • open questions

Footnotes

  • Connie Croffoot, RDH, MS, is a graduate of Parkland College, Pennsylvania College of Technology and recently completed her master's degree at the University of Missouri, Kansas City. Anne Koerber, PhD, DDS, Associate professor at the University of Illinois at Chicago Department of Pediatric Dentistry, Director of Behavioral Sciences, and licensed clinical psychologist. Kimberly Krust Bray, RDH, MS is Professor and Director, UMKC School of Dentistry Division of Dental Hygiene. Marsha A. Voelker, CDA, RDH, MS is an Assistant Professor of DH – UMKC School of Dentistry, Division of Dental Hygiene

  • This study supports the NDHRA priority area, Health Promotion/Disease Prevention: Assess strategies for effective communication between dental hygienist and client.

  • Copyright © 2010 The American Dental Hygienists’ Association
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American Dental Hygienists Association: 84 (2)
American Dental Hygienists' Association
Vol. 84, Issue 2
Spring 2010
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Evaluating the Effects of Coaching to Improve Motivational Interviewing Skills of Dental Hygiene Students
Connie Croffoot, Kimberly Krust Bray, Marsha A. Black, Anne Koerber
American Dental Hygienists' Association Mar 2010, 84 (2) 57-64;

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Evaluating the Effects of Coaching to Improve Motivational Interviewing Skills of Dental Hygiene Students
Connie Croffoot, Kimberly Krust Bray, Marsha A. Black, Anne Koerber
American Dental Hygienists' Association Mar 2010, 84 (2) 57-64;
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Keywords

  • brief motivational interviewing
  • patient education
  • change talk
  • open questions

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